Frequently asked questions

The download key is the device for reading and storing the data of the mass storage of digital tachographs. The memory shall be read out at least every 90 days. You will need a company card to download from a tachograph. The company card identifies the company and enables viewing, downloading and printing the data stored in the vehicle unit.
The download process was interrupted because of an error. Make sure that you complete the download of the storage media according to the accompanying step-by-step instructions.
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